American Airlines has not said what kind of technical problem it is.
American Airlines has resumed its flights service in America on Tuesday. Today, American Airlines had canceled all its flights in America due to a technical problem, due to which passengers remained troubled. The airline said it has resumed operations, with service expected to be restored by 8am ET (6:30pm IST) today, ANI reported, quoting CNN.
Airlines issue apology for disruption
The Federal Aviation Administration (FAA) lifted its nationwide ground stop order for all U.S. flights after airlines requested the pause on Christmas Eve, CNN reported, with no further information. All inquiries were directed to American Airlines.
American Airlines issued an apology for the disruption, acknowledging the inconvenience caused to customers.
Some passengers complained
American Airlines said we apologize for the inconvenience to our customers. Passengers were informed about this on Tuesday morning itself and expressed disappointment at the lack of updates at the gate. Some passengers took to social media to complain about the flight being delayed and the plane being returned to the gate. He said that due to a problem in the software, the weight and balance could not be calculated. Aviation expert firm Cirium said the disruption came on a day when the airline was to operate more than 3,300 domestic flights, CNN reported.
David Myers, a 62-year-old disaster counselor who was traveling from Salisbury, Maryland, to New Orleans and is staying in Charlotte, said he first became aware of the issue at 6 a.m. Tuesday. He and his wife are trying to celebrate Christmas with their children.
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