Axis Bank credit card: In the last few days, many Axis Bank credit card users have complained about fraud on social media. According to users, they are receiving OTP for transactions which they have not done. Many users are also giving information about unauthorized international transactions. One user wrote, ‘I want to close my Axis Bank credit card, but am not able to do so. Showing “Internal Server Error” on app. There is no response even from the customer care of the bank. Can you please take a look at this and tell me how to get my card closed? Let’s look at some of the posts made by users on X.
What did Axis Bank say?
After customer complaints on social media, Axis Bank wrote in response to card users, ‘We want to assure our customers that your Axis Bank card is completely safe. There is no error in the system. We have observed some unauthorized transactions from certain specified merchants, which we have blocked. The amounts involved in these transactions are small and can be fully recovered. Customers who wish to verify any transaction or any other aspect on their card can contact us directly.
How to close Axis Bank credit card? (How to close Axis Bank credit card)
If any fraud has happened to you, then you can complain about the fraud by calling Axis Bank Credit Card Customer Care number 1860 419 5555. Apart from this you can also send blockcard SMS to number 56161600 or 918691000002. This will block your card. You can also get your card blocked by visiting your nearest Axis Bank branch. If you want to block your credit card through net banking, the process is as follows:
step 1. First of all login to your Axis Bank net banking page.
Step 2. Now go to account section
Step 3. Now select ‘More Services’ in the My Cards option.
Step 4. Now click on ‘Block Credit Card’.
Step 5. Select the credit card you want to block.
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