OnePlus For the last few days, news has been coming out regarding the stoppage of sale of smartphones across India. A report claimed that the mobile retail chain has decided to stop selling OnePlus smartphones, tablets and wearable items from May 1, 2024 i.e. today. According to the report, South Indian Organized Retailers Association (ORA) has written a letter to Ranjit Singh, Director of Sales of OnePlus India, and has decided not to sell its product. Now the company’s statement has come out in this matter.
Recently, reports had claimed that retailers across India have decided to ban offline sales of OnePlus products. Many retailers had complaints with the company and were facing this. Now the company’s statement has come out in this matter. OnePlus said that the company is trying to find a solution to this issue by working with retailers.
what did the company say
OnePlus said in its statement that the company has received the support of India’s trusted retailers for the last 7 years and OnePlus appreciates that. At present, the company is working with its partner retailers to resolve the identified issues. We are fully committed to further strengthening this partnership. However, the company has not said anything regarding whether the sale of the company’s phones through offline channel will stop from May 1 i.e. today or not.
Let us tell you that retailers had complained to OnePlus that the company was giving very low profit margin. Additionally, the company also delays processing warranty and service claims. In view of these serious problems, retailers had to take the decision to stop selling OnePlus products. According to the report, 4,500 stores of 23 retail chains will be affected by this decision. All these retail chains are from Andhra Pradesh, Telangana, Tamil Nadu, Karnataka, Maharashtra and Gujarat.
Retailers are troubled by delays
Organized Retailers Association says that last year they faced many problems in selling OnePlus products, which have not been resolved yet. Due to delay in processing warranty and claims by the company, customers have to face resentment, which has become another additional burden for them. Due to problems being faced by the company, retailers are not able to clear their inventory and are incurring losses in sales. Users can buy OnePlus smartphones and other products online from Amazon India.