Sneha, a resident of Bangalore, started working as a delivery partner at Blinkit. On the first day he delivered some goods and informed the company about the defects. The CTO of the company has also announced to make 5 changes on the suggestions of Sneha.
New Delhi. Those working in the company have to do their work according to its rules. But, Sneha, a resident of Bangalore, joined the company for just one day and advised it to change the system. The company also took Sneha’s words seriously and said that they will implement your suggestions soon. The company also thanked Sneha.
This whole incident is from Bangalore, where online delivery startup Blinkit has started the facility of delivery in 10 minutes. Sneha joined this company as a delivery girl and worked for the company only on Sundays. Sneha delivered some goods in Indiranagar area of Bangalore and shared her experiences on social media. Many users commented on this and Blinkit also noticed her post.
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what did sneha write
After delivering the goods, Sneha wrote on Twitter, ‘I joined Blinkit as a delivery partner and delivered some goods today. It was a very good experience and I also earned some money. Also, I talked to many riders and am sharing the problems told by them.’
what did the company say
This tweet of Sneha went viral and Blinkit founder Albinder Dhindsa also noticed it and took cognizance of it. The founder replied to Sneha’s post that the issues raised by her will be considered soon and the company will take it seriously to make changes in it. The founder also thanked Sneha for this.
What problem did Sneha tell
In her post, Sneha mentioned the SMS sent by Blinkit to its delivery agent. In this, the company said that you have a chance to earn 50 thousand rupees every month. Along with this, you will also get a bonus of Rs 2,000. Sneha wrote, this message is completely misleading. She suggested to the company that such false promises should not be made and false expectations of the rider should not be raised, because it is not possible to earn so much money. I have delivered some orders and I know how difficult it is to earn 50 thousand.
what was suggested
Along with exposing this policy of the company, Sneha also suggested to increase transparency. She wrote on the social media platform, the policy of providing free medical insurance to the delivery agent should be made more transparent. She also mentioned the problem of sitting and lack of clean water in Blinkit’s store. She suggested the company to take care of the store.
The company implemented changes
The company’s Chief Technology Officer Sajal Gupta also announced to implement 5 changes in the company after Sneha’s post and suggestion. He said that Blinkit is going to further increase the seating facility in its store, which will be implemented in all the stores of the country. Apart from this, the convenience of delivery partners is also being taken care of.
Tags: Business news, Social Media Viral
FIRST PUBLISHED : August 8, 2024, 18:16 IST
