Often people take loans when they need money. There are many types of loans. Home loan if you want to buy a house. If you want to buy a car, take a car loan. Personal loan if necessary for a personal work. Many nationalized banks and non-banking financial companies provide loans to people as per their needs, but sometimes this happens. Many people are unable to repay the loan installments on time. In such a situation, banks or loan companies. They try to collect loan money by sending recovery agents. Many times the recovery agents bother the borrowers. In such a situation a complaint can be lodged against the recovery agents. Let’s know how.
If the recovery agent harasses you, file a police complaint
Often when people take loans and are unable to repay it, either bank or financial companies. Sends the recovery agent for recovery of loan. Recovery agents have often been seen misbehaving with such people. Many people have also complained that the recovery agent treats people very badly. If the recovery agent treats you like this, then you can file a police complaint. Police can take strict action against the recovery agent if repeated harassment.
You can also complain to RBI
RBI has issued strict instructions to all banks that no recovery agent will work in violation of the rules. The recovery agents will only work under the Fair Practice Code. But despite this, many recovery agents do not follow the instructions of RBI and also resort to abusive language. Along with this, he also gives threats. If a recovery agent does this with you, then you can complain to RBI in writing.
