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On Wednsday Apple Launched Its New ‘Shop with An Expert Over Video Call’ Service in India | Apple Specialist Over Video Call Feature: Apple product shopping will be on video calls, as well as information by specialist.

by Sandhya Hirani
August 1, 2025

Apple specialist over video call feature: On Wednesday, Apple launched the service in India ‘Service’ with experts on the new video. Through this facility, customers can interact face to face video calls with experts apple experts. These experts provide special recommendations of products for you, comparing different models, exploring shopping options and providing intensive information about Apple devices. So, let’s look at everyone.

Apple shop with specialist on video call

Tech giant has announced that his specialist over video service enables customers to join an employee of Apple Store through a safe One-way video call. Apple experts will appear through video, while customers will only be able to interact through audio. This service is available on both iOS and Android through Apple Store in India, in only one language. During the call, customers can obtain personal advice, compare different product models, and learn about the purchase options available to choose the best Apple device according to their needs.

Learn service time and other details

“Shop with a Specialist on Video” Seva is available in English from Monday to Friday, 7 am to 7 pm, available in English through Apple.com/in/store. According to Apple, the iOS device is not required to use this service. Through this platform, customers can directly purchase apple products and services, can get personal suggestions, save and organize the favorite, learn about retail programs, search for the latest device features, and enjoy facilitating delivery options with many pickup options. So, enjoy “Shop with a Specialist” video services and seek professional assistance. By launching video consultation, Apple further improves its hybrid retail approach. Customers in India now have the facility to shop in store, online, Apple Store app or get real-time assistance through video calls.

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