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Difficulty in UPI transactions across the country, ‘technical problem’ became the reason

by Aaryan Srivastav
April 12, 2025
Difficulty in UPI transactions across the country, 'technical problem' became the reason

New Delhi, 12 April (IANS). Digital payment service came to a standstill across the country on Saturday through Unified Payments Interface (UPI). Millions of users suffered problems due to the down of UPI service.

There was a hindrance on different online payment platforms regarding digital service, due to which users had problems with purchasing to bill payment and business transactions.

According to the outage tracking platform down detector, 2,358 complaints were filed till 1 pm. 81 percent of the highest number of complaints regarding UPI service were recorded. At the same time, 17 percent of the complaints were recorded regarding fund transfer.

The National Payment Corporation of India (NPCI), which operates UPI services, said that due to technical problems, there was a problem about UPI service.

The NPCI wrote in a post on the social media platform X, “NPCI is currently facing technical problems, due to which UPI transactions are being interrupted.”

On behalf of NPCI, it was further said, “We are working on this problem and will keep updating you. We are sorry for the inconvenience to the users.”

Major banking apps like SBI, ICICI and HDFC were also affected over UPI service.

A user on X wrote, “UPI is down again. It is good that I always keep cash. Cash is Allways King.”

Another user wrote, “Nowadays it has become very common. First UPI goes down, then banks declare their own ‘downtime’ for UPI transactions.”

According to the latest data of NPCI, UPI recorded the amount of 18.3 billion transactions in March. The amount of transactions recorded a 13.59 percent increase on a monthly basis. The same amount of transaction in February was 16.11 billion.

The UPI-based transaction records in March stood at Rs 24.77 lakh crore, which is 12.79 percent more than Rs 21.96 lakh crore in February.

According to NPCI data, UPI Network recorded average transactions of over 590 million with a number of daily transactions of Rs 79,910 crore on a daily basis.

In March, a record-focus of Rs 24.77 lakh crore, UPI transactions recorded an impressive increase of 25 percent in the price and 36 percent in quantity.

-IANS

SKT/ABM

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