New Delhi, 12 May (IANS). Online trading platform ‘Grow’ on Monday informed that some users of the app faced discrepancies in stock prices. It was a temporary problem and was later corrected.
Earlier, due to technical disturbances, wrong information was seen about the investment values of Grow users. Some users reported that their investment of Rs 1,000 was being wrongly seen as an investment of Rs 1,00,000 on the app. This caused some users to face confusion.
Due to technical disturbances, some users’ profits saw an increase of more than 10,000 percent, which made some temporarily millionaires, while some of the investment price of some really reduced.
“Grow ‘said on the social media platform X,” Some of our users faced discrepancies about their stock price. It was a temporary problem and now it is resolved. “
On behalf of ‘Grow’, it was further stated that the GTT (Good Till trigger) of users has been triggered due to this, the Grow support team is contacting and offering a solution.
The online trading portal said, “If you too have faced this problem, then make a direct message to us.”
This problem came to light when many users resorted to social media to report discrepancies.
Users posted, “Some of my GTT orders on my account were sold due to problems with your ‘Grow’ price discrepancy or ‘Grow’ pricing. I have a screenshot of your previous and current pricing status. Please take appropriate action and resolve the matter.”
The second user posted, “If our loss is not made up, we will leave Grow and go to other trading platforms.”
There was major disruption due to wrong value performance, some users took trading decisions based on wrong data. This situation caused disappointment and financial loss for those who worked on misleading information.
A Grow user wrote, “Seeing this tremendous boom of Rs 2.8 lakh, I thought that I have got gold, it turned out that it was only one bug. Now I could not even give the purchase order properly because the amount is completely messed up.”
-IANS
SKT/ABM
