Air India CEO Campbell Wilson has informed that the airline will resume all its international flights completely by October 1, 2025. Flights on several international routes were temporarily stopped due to security reasons after the flight AI171 crashed from Ahmedabad to London on 12 June. After this incident, Air India started a phased investigation and operation by declaring ‘Safety Pose’ for Boeing 787 aircraft.
According to the CEO, Air India is restricting international flights in a phased manner during August and September. Three flights are now operating on the Ahmedabad -London road, while the number of weekly flights on the Delhi -Zurich route has been increased. The services of Delhi -Tokyo and Delhi -Siol are also becoming regular again. At the same time, routes like Delhi -London and Delhi -Estordam have already returned to daily service.
However, the number of flights on some routes is still limited. For example, the number of flights on Delhi -Peris, Delhi -Milan, Bengaluru -London, and Amritsar -Bermingham has been reduced, which will remain in force till 30 September. Air India has clarified that this cut is temporary and the entire service will be restored only after complete security check of the aircraft.
Wilson also admitted that passengers faced difficulties due to operational challenges in the last few weeks. But he assured that the airline has strengthened its internal training, sops and digital systems. The training of crew and engineers has been updated and the performance monitoring mechanism has been improved.
He said that the Net Promoter Score of Air India has reached a record level in July, which confirms the trust of the passengers. Overall, Air India has ensured that by 1 October all international flights will be safe, timely and reliably operated.
