Nowadays, whether it is chaiwala or vegetable, city or village – everyone has become expert in sending and taking money from UPI. Just pick up the mobile, scan and reach the money quickly.
But sometimes there is a small mistake in a hurry-and the money goes into someone else’s account. Now you think – “Hey! Now money has gone…”
No! Do not panic. If the right steps are taken on time, the money can also be returned. Let’s know how:
📌 First of all do this immediately:
✅ Call the number on which the money has been sent by mistake.
✅ Send a screenshot of transactions to him so that he is convinced that the money has gone by mistake.
📞 If he is not sending money back:
Now follow the steps ahead:
🔹 Talk to customer care of UPI app:
Paytm, PhonePe, Google Pay – The app from which money is sent contains “help” or “support” option. File a complaint from there.
🔹 Go to the bank or call:
Tell the bankers that you have accidentally sent money to the wrong number.
The bank also has a “Dispute Form”, fill it.
Complain in 🔹 NPCI:
NPCI’s website Go to and enter “UPI Wrong Transfer Complaint”.
NPCI controls UPI and will help you.
📲 How to complain in the app?
The method of complaining in every UPI app is slightly different, but the steps will be like this:
Open the app (eg Google Pay, PhonePe, Paytm)
Find the transaction that made a mistake
Click on “Help” or “Report a Problem”
Send a complaint by selecting “Wrong Transfer” from there
⏰ How much money will be returned?
The chance of getting back the money back was caught immediately.