The Air India Express’s flight from Jaipur to Hyderabad was canceled on Thursday due to technical fault. The aircraft has been standing at Jaipur Airport for more than 24 hours, and the technical team has not been able to solve the problem yet. Due to this, passengers are facing a lot of trouble.
According to the information, the flight was to leave in the afternoon on Thursday, but the problem came to light during a technical investigation before the flight. The flight was then temporarily stopped, but when the engineering team could not overcome timely failure, the flight had to be canceled.
Resentment among passengers
Passengers have been stranded at the airport since the flight was canceled. Some passengers said that clear information was also not given by the airline about stay or alternative arrangements. Many passengers expressed their displeasure through social media and demanded immediate solution from Air India Express.
A passenger said, “We have been waiting at Jaipur Airport for 24 hours. There is no clear information nor any alternative flight. The airline is just asking to wait.”
Technical team gathered, uncertainty about flight
According to sources in the Air India Express, the technical team is trying to fix the failure in the aircraft. However, it is not yet clear how long the aircraft can be prepared for flight. The airline is claiming to give information about the situation from time to time to passengers.
Airline statement
A spokesman for the Air India Express issued a statement saying, “Jaipur-Hyderabad flight has been canceled due to precautionary technical reasons. Security of passengers is our priority. We are trying to give them alternative options and provide all possible help.”
DGCA monitoring
The Directorate General of Civil Aviation (DGCA) has also sought a report regarding this incident. The DGCA has already given strict instructions to the airlines regarding technical investigation and timely solution. Such incidents affect the image of the airline and the reliability of the passengers.
At present, the repair work of the aircraft is going on and the passengers are expected to be informed about the next flight or refund. Passengers have demanded that proper compensation and alternative travel facility be made available to them as soon as possible.
