WhatsApp is one such instant messaging app that is used by millions of people around the world. WhatsApp contains important information like personal conversations, photos and pictures of users. But many times, WhatsApp users get worried in the event of the smartphone being lost or stolen. Because their WhatsApp account can fall into the wrong hands or can be hacked. What should WhatsApp users do to protect themselves if their phone is stolen or lost? Today we will tell you about those things that WhatsApp itself has told the users…
What is the first thing to do in case of phone loss or theft?
Get your SIM card locked. Call your telecom provider and get your SIM card locked at the earliest. In case the SIM card is locked, it will not be possible to verify the account again on that phone. Because on verifying the account, SMS or call comes to the phone number.
What to do after that?
To activate your WhatsApp account on the new phone, use a new SIM card with the same number. This is the fastest way to deactivate your WhatsApp account after your phone is stolen. WhatsApp can only be activated on a single device with a phone number.
Apart from this, you can also mail the email by writing the phrase “Lost/Stolen: Please deactivate my account” and your phone number in international format. You can learn how to write numbers in international format by clicking on this link.
things to note
WhatsApp can be used over Wi-Fi even if the SIM card is locked and phone service is disabled if the user does not send the account deactivation request to WhatsApp. WhatsApp cannot know the location of the user’s phone. Remote WhatsApp deactivation from another device is not possible. If you backed up to Google Drive, iCloud or OneDrive before you lost your phone, you can restore your chat history. You can know how to restore messages by clicking on this link. https://faq.whatsapp.com/601558080647471
What happens after WhatsApp account is deactivated?
Even after deactivation, the account is not completely deleted.
Your contacts can see your profile.
Your contacts can send you messages and the pending status will be displayed for 30 days.
– If you reactivate your account before it is deleted, you will see all pending messages on the new phone and you will also remain in all group chats.
– If you do not activate your account within 30 days, the account will be permanently deleted.