HDFC Bank, the country’s largest private sector lender, is struggling hard to recover the money transferred by mistake due to a technical snag. According to a report by business news website Mint, an amount of Rs 100 crore has been mistakenly transferred to 4468 accounts by the bank, after which many customers are now refusing to return the money.
On the other hand, according to the report of business website BQ Prime, the bank has not been able to recover Rs 35 to 40 crore from the amount transferred so far. Some customers are not cooperating when they approach the bank for recovery of the transferred amount, while some customers have filed a case of harassment against the bank for the efforts being made for recovery. At the same time, it has been claimed by the report sources that the bank will soon initiate legal action against the people who do not return the money.
Talking to BQ Prime on this entire matter, HDFC Bank said that “The issue related to transfer of money has been almost completely resolved. Describing the technical glitch, he said that while updating the system between May 28 and 29, money was transferred in the account of some people.
Let us tell you, during the month of May, due to technical fault in the branch located on Osman Road in Chennai, Tamil Nadu, money was transferred to some accounts, some customers of which had lodged a complaint with the bank that Rs 13 crore was deposited by the bank in their account. The money has been transferred, after which the bank froze about 100 accounts.
In March this year, RBI had imposed some restrictions on HDFC Bank, including the ban on issuing new credit cards, in March this year due to persistent technical problems.