Do you have a Credit Card? Perhaps yes, because nowadays people use it a lot. While there are many benefits of this, it also has disadvantages. The use of credit cards in urban areas is increasing rapidly. A bank offers a credit card to its customers and sets a limit in it, after which the customer has to return the money to the bank. But sometimes many customers are unable to pay the bill on time or face other problems. In such a situation it becomes necessary
These are the rights you will know:-
If you are a credit card holder and are unable to pay the bill for some reason, then the bank has no right to attack, bully or use abusive language. However, the bank can impose a fine on the cardholder and ask him to pay the bill.
It is common to hear that banks send customers’ home recovery agents to recover the credit card dues. Also, these agents do not shy away from beating, humiliating and abusing people. But here you should know that the bank has no such right. The bank can charge its outstanding amount from you under the law only.
If your credit card has been incorrectly charged, that is, there is any fraud with you, then in such a situation the bank will have to help you. The bank has to check and without this the bank cannot ask the customer to pay the money. You will have to inform the bank about fraud within the scheduled time.
If you are making credit cards, the bank cannot force you to give you the card. You are free to choose any card. Also, the bank cannot charge any charge on its own. The bank will have to do all the work according to the rules of RBI. If something like this happens to you, you can contact the bank.
