In today’s digital age, mobile phones have become the most important part of our life. Everything from calling and messaging to banking, social media, shopping and personal data is present in this device. In such a situation, if the mobile phone is lost or stolen, then it can not only cause financial loss, but your personal information can also be in danger.
However, if you take some necessary steps at the right time, the loss can be prevented to a great extent. In this article, we are going to tell you what you should do if the mobile phone is lost, so that your personal information and money can be safe.
1. First get your SIM card blocked
The first and important step after the mobile phone is lost is to get the SIM card immediately blocked. Because while being sim active, any person can misuse your number. This can not only misuse your identity, but also increases the chances of banking fraud.
You can request to block the SIM by calling your mobile operator’s customer care number. For this you have to give some important information, such as your name, date of birth, and the last time recharge or call details.
2. lodge complaint with police
If the phone is stolen or lost somewhere, then it is very important to go to the nearest police station and file a complaint. You can get an FIR or general diary number from the police by giving a written complaint. These documents are later used on insurance claims, SIM recovery or government portals.
The police then try to track your phone through the IMEI number. If the phone is turned on, then information about its location can be found.
3. Use CEIR portal
In the event of a mobile phone being lost, the government -run CEIR (Central Equipment Identity Register) portal can prove to be very useful. Through this you can block your lost phone, so that no one else can use it.
Step-by-step process:
First of all https://www.ceir.gov.in Go to the website.
Click on the option “Block Stolen/Lost Mobile”.
Fill the information sought here – such as mobile number, IMEI number, mobile model, and copy of complaint.
Once the request is completed, your IMEI number will be blocked and that phone will not work on any network in India.
4. Keep IMEI number always safe
The IMEI number of mobile phones is its unique identity. This number is written on the phone box or bill. Also, you can also know this number by dialing *# 06# in the phone. In the event of losing the phone, this number is very useful, so it is necessary to keep it somewhere safe.
5. Logout from bank and other apps
If your phone was not locked or did not have a screen lock, then logout with all your banking apps, UPI, email, and social media accounts as soon as possible or change the password. You can do this work from another device.
By logging into Google account, with the help of “Find My Device”, the phone’s location can also be tried and the data present in it can also be deleted.
conclusion:
Losing a mobile phone can be a really serious matter, but if you take the right steps on time, you can ensure your information and safety of money. The most important is not to panic and use the SIM block, police complaint, and CEIR portal immediately.
