New Delhi. Bollywood music composer Ankit Tiwari on Thursday accused a five-star hotel in Delhi of not providing water and food for 4 hours and making him feel like a hostage with the family, although the hotel itself accused him of assaulting the staff. The musician posted a video on social media at around 6 am about Hotel Royal Plaza in Delhi, in which he can be heard standing with some of his colleagues and talking about their problems. While the incident is said to have happened on April 20 midnight, in the video he said that, looks like hostages with family at Hotel Royal Plaza, pathetic experience. There is no water in 5 star hotel, it has been 4 hours since I ordered food. It is not allowed to bring food from outside, so there is no other option, if you say something, the staff is threatening the bouncer. Also in the video it is heard saying that, it is half past one in the night and everyone is standing with the same problem that it is not allowed to bring food from outside and no one should eat food after 8 o’clock in the evening. not found. Water bottles are not being sent to the room. At the same time, the staff is also misbehaving, everyone is upset.
“HOTEL ROYAL PLAZA, NEW DELHI” Feeling like hostage with family…Pathetic experience.5 star hotel me na pani hai,food order kiye 4 hours ho chuke hain…Outside food allowed nahi hai so no second option…Kuch bolo to staff bouncers ki dhamki de raha hai. pic.twitter.com/ewsN0HaP1c
— Ankit Tiwari (@officiallyAnkit) April 21, 2022
Music composer Ankit also mentioned his problem in the video that, my wife and my baby girl are sleeping hungry. And there is no duty officer down here at the reception. Everyone hotel staff are transferring calls to each other and no one is picking up the phone. However, other people in the video are also mentioning their own problems. When contacted at Hotel Royal Plaza on all the allegations of the musician, a senior hotel employee informed on the condition of anonymity that the incident happened on the night of April 20. They had booked 5 rooms of the hotel online, we were told by the staff that there has been a technical glitch in the system, due to which the telephone is not working and there is a delay. At the same time, the policy of the hotel is that food cannot be ordered from outside.
After some time, they threatened our staff and also threatened their status, saying that we have political relations. After this our personnel informed the Connaught Place police. At the same time, we told them everything, now something is imprisoned in the CCTV of the hotel. There was also a scuffle with our personnel. However, late in the night, we also reached an agreement.
After this, music composer Ankit Tiwari has denied all the allegations made by the hotel. Ankit Tiwari told that, when we reached around 9 o’clock on April 20, there was already a guest fighting over water. Then we also ordered water from the room but water did not come for two and a half hours. When we went downstairs, some people were already standing there with their grievances. We asked that you are not giving any answer, then the staff talked rudely. Then things started moving forward and he started calling all the security personnel, could not order food from outside, children were sleeping hungry. It felt like we had been kidnapped. When this started happening to us people, we started asking for money back, only then everyone slowly started disappearing. We have been given food at five o’clock at last.
According to Ankit, we did not scuffle with anyone, we did not remove the mask nor did we consume alcohol. Rather the staff was threatening us. We had informed the police, only the hotel personnel were talking to the police personnel who came. After that a form was put under pressure on us and signed that whatever issue was between us, it has been resolved. Why were these people pressurizing us to compromise if we drank alcohol?