New Delhi. While catching a train on the platform, many times a vendor’s cart or a porter’s trolley is parked near the gate. Many times the train leaves and the passengers have to run to catch the train. This causes inconvenience to the passenger in boarding the train. Instead of getting upset in such situations, you can directly complain. What are the rules for parking a cart or trolley in the railway manual? You should also know this, so that you do not have to face any problem in the future.
There are more than 7000 railway stations in the country. These are of A, B, C and D category. The most crowded stations are A, B and C. When a long distance train arrives at these stations, the crowd of passengers increases. If the train is coming from behind, vendors set up their carts around the coach. During this time, porters also park their trolleys to load luggage. When passengers board and disembark on the platform, the crowd increases and inconvenience occurs.
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what is rail manual
According to the railway manual, the vendor’s cart and the porter’s trolley should be at a distance of three meters from the train. This rule has been made keeping in mind the safety of the passengers. Being close to the train compromises the safety of the passengers.
This is how you can lodge a complaint
You can directly call 139 and complain. After the complaint is registered, the complaint is sent to the control room, the concerned zone and division and action is taken. Apart from this, you can send a complaint to 91-9717680982 via SMS from your mobile. Passengers can complain by tweeting to “@RailMinIndia”.
Tags: Indian Railways, Indian Railway news
FIRST PUBLISHED : June 25, 2024, 18:02 IST