Maruti Suzuki India (MSI) has announced to offer a special ‘Cover’ to the customers in case of hydrostatic lock (water entering the engine) and engine failure or stalling due to adulterated petrol-diesel. .
India’s largest car company has introduced the Customer Convenience Package (CCP) as part of its endeavor to further strengthen its after-sales service with the customers. Under this package, the damage caused by water entering the engine of the vehicles or due to wrong or adulterated fuel will be covered.
Partho Banerjee, Senior Executive Director (Services), Maruti Suzuki said that the incidents of engine shutdown or failure due to heavy waterlogging on roads and adulterated fuel have seen an increase in the last few years.
Rs 500 for Wagon R and Alto
Banerjee said, “In such a situation, customers need not panic now. Of course, customers should try to save their vehicle from waterlogged roads but if there is any problem with the engine, we will take care of it. . For Wagon R and Alto customers, this amount will be around Rs 500.