A big controversy has come to light regarding the breakfast served to the passengers in Vande Bharat Express running between Agra and Varanasi. According to videos and complaints going viral on social media, passengers alleged that they found maggots in their breakfast, following which a commotion broke out inside the train.
Passengers say the quality of the food was very poor and they immediately complained after finding worms in the breakfast. Angered by this incident, the passengers raised serious questions on the catering system of the Railways. Some passengers said that such negligence can pose a big risk to the health of passengers.
As the controversy escalated, passengers also raised the question that if there is serious harm to the health of a passenger, then who will take responsibility. In a statement viral on social media, a passenger was also heard saying, “If someone’s life is in danger, how will the compensation compensate him?”
After the incident, IRCTC has taken cognizance of the matter and has said that action will be taken against the concerned catering service. According to preliminary information, the supply chain and food service provider are being investigated to find out where the negligence occurred.
Railway administration says that the safety of passengers and quality of food is their priority, and strict measures are taken in such cases. At the same time, surveillance on the concerned service provider has been increased until the investigation is completed.
However, despite this action, people’s anger on social media has not diminished. Many users have written that such incidents in high-profile trains like Vande Bharat are very serious and affect the image of the Railways.
Some passengers have also demanded that there should be regular auditing of the catering system and the quality of food should be monitored more strictly. At the same time, many people say that passengers’ complaints should not be limited to formal action only, but permanent improvement is necessary.
Overall, this incident has not only emerged as a food quality issue but is also raising serious questions on the catering system of the Railways. At present, all eyes are on the further action and investigation report of IRCTC.
