Now, during banking transactions, an authentication OTP will be sent not only to the account holder, but also to the mobile phones of their trusted contacts and family members. Money transfer will happen only after verifying both the OTPs. This facility is voluntary for senior citizens aged 60 years and above.
Facility implemented in HDFC Bank
According to a tweet issued by Haryana Police, an important initiative for the safety of senior citizens – “Double OTP System” – has been launched. Currently, this system is being implemented by HDFC Bank in Gurugram and Faridabad. Apart from this, the police has appealed to the citizens not to share their OTP, PIN or password with anyone and immediately call 1930 in case of cyber fraud.
Initiative led by IPS Upasana
IPS Upasana of Haryana Police announced an important new initiative on ‘X’ (formerly Twitter) to protect senior citizens from cyber frauds, “digital arrests” and other financial scams. This initiative is “Double OTP System”, which has been launched by HDFC Bank in Gurugram and Faridabad. This initiative ensures that money is transferred from the account only after verification is provided by the account holder and one of their trusted contacts.
What is the purpose behind double OTP facility?
The voluntary Double OTP facility aims to protect people aged 60 years and above from cyber crimes and financial losses. Under the double OTP system, the senior citizen (account holder) and any of his trusted contacts or family members will get separate OTPs. Money transfer will be possible only when both OTPs are deposited in the bank; Otherwise, the transaction will be stopped.
Facility available in 50 branches
*According to a report of Hindustan Times*, Vipin Gupta, the nodal officer of this project in HDFC Bank, said that this scheme was originally proposed by Haryana DGP Ajay Singhal. Following this proposal, the Bank started work on this project on April 14, 2026; At present, at least 50 branches in Gurugram and Panchkula are providing this facility to senior citizens.
