The 10-minute delivery service of companies like Blinkit and Zepto has once again been embroiled in controversy. Gig worker unions have announced a nationwide strike on December 31, calling this model unsafe. Unions say the pressure for faster delivery is compromising the safety and rights of delivery partners. This “app shutdown” strike on New Year’s Eve may affect delivery services in many cities.
Why are gig workers striking?
Gig worker unions say the 10-minute delivery model puts dangerous pressure on delivery agents. Meeting delivery deadlines often means compromising road safety. The unions allege that whether the delay is caused by the restaurant or the customer, it is always the delivery agent who faces the punishment. Due to this, the demand for a complete ban on this model has intensified.
Nationwide strike on 31st December
Several national unions, including the Indian Federation of App-Based Transport Workers and the Gig and Platform Service Workers Union, have called for an “app bandh” on December 31. There was also a strike on December 25, which affected deliveries in Gurugram and some areas of Delhi. According to union leaders, the strike could be even more effective on New Year’s Eve, especially in big cities like Bengaluru.
What are the main demands of gig workers?
Gig workers demand that platform companies be brought under the purview of labor laws. They are also demanding a ban on the 10-minute delivery model and an end to the arbitrary ID blocking and penalty system. The unions are also demanding better and transparent wages, social security and collective bargaining rights. A letter has also been written to the Labor Minister on this issue.
Why are delivery agents scared?
Many delivery agents want to take part in the strike, but they fear being blacklisted. According to IFAT President Prashant Sawardekar, many workers want to protest but are afraid of the consequences from the companies. Delivery agents say that the burden of every mistake is put on them, whether it is their fault or not.
What will be the impact on restaurants and customers?
The strike on New Year’s Eve may also affect restaurant business. Many hotels and food outlets are likely to face problems in delivery. Some smaller restaurants are planning to use their own staff for delivery, but this is not an easy option for larger brands.
