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Company gave clarification on CBSE OSM controversy, said – it was human error, our system is safe

by Pratik Tripathi
June 18, 2026
in Technology
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Company gave clarification on CBSE OSM controversy, said - it was human error, our system is safe
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New Delhi, June 18 (IANS). Amid the controversy related to the on-screen marking (OSM) system of the Central Board of Secondary Education (CBSE), Compt Edutech, a company associated with the education and skill development sector, on Thursday gave a clarification. The company said the scanners it uses are industry standard and high quality equipment. Technical upgradation is done every year to ensure high-resolution scanning of answer sheets.

The company also said that all its records are completely open to government investigation and review. It also rejected allegations of changing the tender conditions to include low quality equipment.

Clarifying on the issue related to blurred images of answer sheets by students, the company said that such cases are being reviewed in collaboration with the concerned evaluation authorities.

On that particular incident, in which a CBSE student got the answer sheet of another student, the company clarified that the issue was not a software issue but human error during the physical scanning process.

The company said, “We have identified the location and the concerned employee who conducted the scanning. Our 100 percent investigation has made it clear that there was no error in this matter at the technical level.”

Coempt Edutech also claimed that barring a few isolated cases, around 95 per cent of students who applied for access to answer sheets have been successfully provided with their answer sheets.

On the matter of a 19-year-old ethical hacker breaching the security of the company’s platform, the company said that the server accessed by the hacker was only a testing server, which has no connection with the actual data or services of any client.

According to the company, “This server is used only for internal testing and dummy tests and is publicly accessible.”

Koempt also claimed that its actual operating system is completely secure and in this incident neither any student’s data was affected nor the company’s technical infrastructure was compromised.

Koempt Edutech had landed in controversy after allegations of alleged irregularities and security vulnerabilities surfaced in the on-screen marking (OSM) system being used for evaluating Class 12 answer sheets.

The company currently caters to over 35 universities and institutes in the country and handles around two crore answer sheets every year with services like digitisation, on-screen marking, AI-assisted assessment and question paper management.

–IANS

SAK/VC

Tags: EducationIANSNationalScience Technology

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