Earlier people used to do cash transactions for payment. But today almost every work has gone online. People shop, banking and pay from their mobile phones. Net banking and UPI are the most used digital methods. Now, UPI pays are done in minutes. However, sometimes by mistake the money is transferred to the wrong bank account or UPI ID, which can cause nervousness. You have many options to solve this problem. If the money goes into the wrong account, then you should take these steps immediately. By taking time, you can get your money back. Learn the process.
What to do if the money goes to the wrong bank account?
If the money has mistakenly gone to the wrong bank account, contact your bank’s customer service immediately. Give full details of the transaction ID and the amount sent. After this, the bank officials will investigate the case and start the process of withdrawing funds from the correct account. Keep the necessary documents ready including bank statement and screenshot. This will speed up the process. The sooner you file a complaint, the sooner you can get your money back.
How to report wrong UPI transactions? Nowadays, people mostly pay through UPI. However, sometimes they do not take precautions, resulting in the wrong UPI ID, the money is transferred to the ID. If your money has been transferred to a wrong UPI ID, first file a complaint in the UPI app. Then, contact the customer care of the app and give complete information about the transaction.
You can also file a complaint with NPCI (National Payment Corporation of India). The sooner you file a complaint, the sooner you can get your money back. If no solution is found within 30 days, you can file a complaint online on NPCI’s toll-free number 18001201740 or upihelpci.org.in.
