There are often news about luxurious buildings and luxury lifestyle from Dubai, but this time the speed of the administration there has surprised everyone. A video is going viral on social media showing how a broken road was completely repaired in just a few hours. Rishabh Nagpal of Indian origin living in Dubai had complained about the deadly potholes on the road, after which the RTA (Roads and Transport Authority) took immediate action.
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How was the road repaired in just 4 hours?
According to the information going viral, this incident happened in February 2026. Complainant Rishabh Nagpal has shared the complete timeline in his video. He had reported the bad condition of the road in the morning. What happened next was shocking for any common man.
12:30 pm: Shortly after receiving the complaint, the RTA team reached the spot with heavy machines. 1:30 pm: The work of leveling the road by filling the potholes with gravel has started and the road roller is doing its work. 2:00 pm: A new layer of asphalt was laid on the road and road marking work was also completed. 4:30 pm: After the repair work was completed, the road was cleared, barricades were removed and traffic resumed.
What are the rules for filing complaint in Dubai?
It is extremely easy and free for anyone living in Dubai to report such issues. RTA has provided the facility of ‘Mahboub Chatbot’ (Whatsapp number +971 58 800 9090) and RTA Dubai app for this. The administration has encouraged people to work as ‘field inspectors’ so that the city’s infrastructure remains in good condition.
RTA Director General Mattar Al Tayer has said that his aim is to ensure ‘Zero Fatalities’ i.e. zero deaths in road accidents by 2026. For this, AI technology is now being used, which detects cracks in the road even before potholes form. RTA has made several such accelerated improvements in 2025, which will reduce travel time by up to 45%.
